The latest Andaz Mayakoba renovations announcement has captured attention across the luxury travel sector. Located on Mexico’s stunning Riviera Maya, the resort is set to commence an extensive transformation project. The Andaz Mayakoba closure starts on March 3, 2025, and the property will remain shut until operations resume at year’s end.

Scope of Andaz Mayakoba Renovations

David Cayuela, the resort’s General Manager, emphasized that these yearlong hotel renovations are necessary to maintain the property’s high standards without compromising guest experiences. 

 

The renovations include expanding the suite inventory, reimagining the lobby space, developing new indoor and outdoor wellness areas in the spa, enhancing food and beverage concepts, and modernizing meeting facilities. 

Andaz Mayakoba to Close for Yearlong Renovations

Photo from Mayakoba Mexico

Strategic Developments and Market Position

The property, which has garnered acclaim since its 2016 debut, is implementing these hotel renovations in preparation for its upcoming 10-year milestone. This strategic enhancement aims to strengthen the resort’s position within the prestigious Mayakoba Resort complex, where it shares the company with distinguished brands, including Fairmont, Rosewood, and Banyan Tree.

 

Industry observers have noted that this renovation could potentially signal a rebranding initiative, possibly transitioning to Hyatt’s luxury Alila brand, though no official confirmation has been provided regarding such changes.

Guest Accommodation and Rebooking Process

The resort has established dedicated contact lines for guests holding reservations during the Andaz Mayakoba closure period: 888-848-9496 (Americas) and 1-402-952-1131 (International). 

 

These channels will assist with either rebooking at alternative properties or processing cancellations. Reports from Hyatt members and travel advisors indicate that the company facilitates guest transfers to nearby Hyatt resorts, including all-inclusive options. 

 

As one of the Riviera Maya’s premier destinations, this temporary closure represents a significant development in the region’s luxury hospitality landscape. However, the anticipated unveiling of the enhanced resort promises to deliver an elevated experience that will appeal to both loyal Hyatt guests and newcomers to the property.


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*Banner photo from Mayakoba Mexico